About Us

Our History

Established in 1973, Richards Insurance Agency was founded on a philosophy of offering personal, professional service. Since then, we have grown into a full-service agency with a staff of 4 insurance specialists serving individuals, families, and businesses in the North Country New York area.

We utilize a state-of-the-art computerized rating system that instantly compares rates of competing insurance companies for the same insurance coverage so that we can offer you the best possible rates.

We are large enough to serve you, yet small enough to care.

We are an Independent Insurance Agency.

We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment. We represent a carefully selected group of financially sound, reputable insurance companies, and we place your policy with the company offering the best coverage at the best possible price.

Agency Principles

Warren F. Richards, Partner –

I was born and raised in the North Country. I began my career in the insurance industry in 1968. I opened my own Agency in Massena NY and became a partner in the Richards Insurance Agency in 1983. I wanted to provide a competitive insurance service to the residence in the North Country.

Linda M. Richards, Partner –

I was born and raised in the North country and wanted to remain in the area. I obtained my P & C License in 1972 and became a partner in Richards Insurance Agency in 1983. I have two children who live in the area and have their own careers. I also enjoy helping the residence of the North Country with their insurance needs.